GDPR

The General Data Protection Regulation

 

About the GDPR

The General Data Protection Regulation (“GDPR”) became effective from 25 May 2018.

Personal data could be used to identify you. It includes your name and contact details and can also include data about your transactions or your use of our services.

 

What does the GDPR mean

The GDPR aims to give you more control of your data. It provides new and strengthened rights.

Right to access – you can ask us whether we’re processing your personal data, including where and for what purpose. You can also request an electronic copy of your personal data free of charge

Right to restrict processing – in certain circumstances, you can ask us to restrict our use of your personal data

Right to rectification – you can ask us to correct inaccurate personal data we hold about you

Right to erasure (right to be forgotten) – in certain circumstances, you can ask us to erase your personal data

Right to data portability – you can ask us to provide you with a copy of your personal data in a commonly used electronic format, so that you can transfer it to other businesses

Right to object to automated decision-making – in certain circumstances, you can ask us not to make automated decisions about you based on your personal data that produce significant legal effects

Right to lodge a complaint – you can lodge a complaint with your local data protection authority

 

We always keep you data safe

We’re committed to respecting your privacy and safeguarding your personal data.

If we’re required by law to share your data with other organisations, such as the government, we do so securely and we don’t share more than we need to. When we ask other companies to process data on our behalf we’ll always make sure they follow similarly high standards. Sometimes we use data to support government initiatives, but any reports that we publish will always be anonymous.

 

How we use your data

We use your data to ensure we process your transactions safely and securely. It can also help us to personalise your experience and develop new services that we think you’ll like.

Whether it’s to deliver products and services to you and others, or to follow legal requirements, we’ll always be clear and open with you about how and why we’re using your data. And if you need more detail, we’ll always keep our privacy notices where you can find them easily.